Selected work
A few examples of work where technology, operations and human needs needed to come together.
Each piece is framed around the complexity, the decisions and the outcomes — not the design artefacts. Different industries; the same underlying work.
NHS
Helping NHS teams manage clinical trials more effectively
Designed and delivered a clinical trial management platform that helped NHS teams manage complex stage 3 trials more efficiently — bringing transparency and structure to a distributed process with many disconnected elements.
Bluechain
A real-time payments platform that connects invoicing, settlement and accounting
Led design across an invoicing and real-time payments platform — connecting invoice creation, payment, settlement, reconciliation and integrations with accounting systems including Sage and Xero.
American Express
Improving complex payment and operational systems
Worked across complex payment and operational systems — including transaction monitoring, KPI frameworks, data integrity, service performance and platform improvement across global environments.
HP / Compaq
Building Compaq's first direct sales operational platform
Designed and built internal systems supporting sales, finance, operations and reporting — including the tools that enabled Compaq's first direct sales capability and improved business visibility across EMEA.
Have a complex system that needs sense made of it?
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